We are happy to provide a full refund or exchange within 14 days of the original purchase date. The product must be unworn and unwashed with hang tags attached and accompanied by original receipts. Exchange or in-store credit only with gift receipts. Gift cards are non-refundable. All sale items, local handmade items, jewelry, sunglasses, drinkware, face masks, and fragrances are final sales and nonrefundable.